Products 
Infrastructure Solutions
Telephony
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A good IP telephony solution increases productivity and enables business
process improvement by simplifying and streamlining communications. IP
Telephony communication solutions act as both pure IP-based telephone systems
and as gateways that inter-operate with organizations existing voice
infrastructure and legacy devices regardless of manufacturer. IP telephony
delivers powerful capabilities and applications that enable our customers to
realize significant cost benefits and to conduct their business more
efficiently by enabling enhanced communications, information sharing and
collaboration with customers, partners and suppliers for companies of all
sizes.
Business communications has always been a challenging arena for management
subject to cost, function, reliability, and other pressures and concerns. The
emergence of VoIP technology and specifically application to PBX systems via IP
based protocols and it has provided an enormous opportunity for companies to
reap many benefits.
Many companies today have multiple office locations around the country or
around the world. Currently, each office uses its own PBX system and
inter-office phone calls are routed through the PSTN and charged long distance
and international rates by carriers.
The answer......purchases a Voice-over-IP enabled PBX system and deploys it in
a Virtual Office setup. ETA InfoTech can provide the cost effective solution to
design and deploy the VoIP Solution:
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 Front Office Automation |
| VoIP Solution |
| Contact Center – Inbound & Outbound |
| Single Solution for both Data & Voice |
| Inter Office Connectivity for Voice |
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COMPANY
